1. Introduction

Bio Wise Lab & Diagnostics ("we," "our," or "us") is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

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2. Information We Collect

 

We may collect the following types of information:

• Personal Information: Name, phone number, email address, date of birth, and other information you provide when booking services.

• Payment Information: Credit/debit card details or other payment information used for purchasing our services.

• Health Information: Limited health-related data necessary to provide testing services.

• Technical Data: IP address, browser type, device information, and website usage details.

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3. How We Use Your Information

 

We use the collected information for the following purposes:

• To provide and manage our testing services.

• To process payments and issue service confirmations.

• To improve our website, services, and customer experience.

• To comply with legal and regulatory obligations.

• To communicate with you regarding your appointments, test results, and service updates.

 

4. Information Sharing and Disclosure

 

We do not sell, trade, or rent your personal information. However, we may share your data with:

• Accredited Laboratories: To process your tests and provide accurate results.

• Service Providers: Third-party vendors who assist in business operations (e.g., payment processors).

• Legal Authorities: When required by law or to protect our rights and customers.

 

5. Data Security

 

We implement security measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no data transmission over the internet can be guaranteed as 100% secure.

 

6. Your Rights and Choices

 

You have the right to:

• Access, update, or delete your personal information.

• Opt out of marketing communications.

• Request a copy of the data we hold about you.

 

7. Cookies and Tracking Technologies

 

Our website may use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

 

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

 

9. Policy Updates

 

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with

an updated effective date.

 

10. Contact Information

 

If you have any questions or concerns about this Privacy Policy, please contact us:

 

Bio Wise Lab & Diagnostics
Phone: (945) 241-5464
Email: admin@mywiselab.com

 

By using our website and services, you agree to the terms of this Privacy Policy.